Reviews

Called the serviceman, John, to repair my dishwasher and he arrived promptly. My dishwasher would not drain or cycle. He punched in a code to test the function of all cycles and nothing happened. At that point, he knew that the door switch was bad. He had a door switch in his truck and within 20 minutes my dishwasher was fixed.

John was on time, very courteous, and professional. I can see why he is a super service award winner on Angie's List.

Best Service was recommended to me. I needed my over repaired and John came and fixed it. He was extremely nice and did a great job!

John is a very knowledgeable repair man who handled all aspects of our oven repair, from the estimate to calling for and retrieving replacement parts to installation. He even hand crafted screws that were stripped!

Even though washer/dryer repair is not his specialty he was willing to diagnose and fix a broken door. He went above an beyond the call of duty and I would recommend him to anyone. His prices are fair and his service prompt. He is very communicative through every step of the process.

Prompt, reliable and affordable service always. Johnny is extremely knowledgeable about appliances. He can diagnose the problem immediately and always offers reasonable options to consider. I highly recommend this company.

I cant say enough about the quality service I received from John. He responded quickly repaired my microwave within minutes after 2 other repairmen had no idea. His prices are reasonable. Would highly recommend.

We had a issue with our Thermador that John spent a ton of time troubleshooting for us. Although he wasn't able to completely resolve the issue, he helped us connect with Thermador to complete the repair and credited us for the part that had to be replaced. Truly appreciated his constant communication throughout the process!

He was able to help us quickly and affordabley. Highly recommend.

John is very knowledgeable, prompt, clean and friendly. Jon fixed two issues for me, garbage disposal and dishwasher. Both are working great now. John knows his stuff and his very reasonably priced, Highly recommend this business. 5 stars all the way.

John is the best at what he does. I highly recommend him for any kitchen appliance repairs.

You did a great job on my whirlpool oven in May of 2014 but I need you again-I think it might be another bad coil or perhaps the thermostat--you are the best!!

John did a fantastic job of fixing my leaking dishwasher!!! I called him and within less than two hours he was at my house with the parts needed to fix it. He made sure it was in great shape before leaving fixing any other issues it had. Very reasonable price! Will continue to use him for my appliance repair needs.

Prompt, reliable and affordable service always. Johnny is extremely knowledgeable about appliances. He can diagnose the problem immediately and always offers reasonable options to consider. I highly recommend this company.

John is a very knowledgeable repair man who handled all aspects of our oven repair, from the estimate to calling for and retrieving replacement parts to installation. He even hand crafted screws that were stripped! Even though washer/dryer repair is not his specialty he was willing to diagnose and fix a broken door. He went above an beyond the call of duty and I would recommend him to anyone. His prices are fair and his service prompt. He is very communicative through every step of the process.

Best Service was recommended to me. I needed my over repaired and John came and fixed it. He was extremely nice and did a great job!

Great prompt service. Called on Monday and John was here Tuesday afternoon. Very professional knew what was wrong with the Bosch dishwasher before he arrived had the correct part with him and job was completed in less than an hour. Arrived within 5 minutes of appointment and price was very reasonable. Would use his service again and would recommend him to others.

John was on time, very courteous, and professional. I can see why he is a super service award winner on Angie's List.

John is great! Very curious, knowledgeable, and prompt!

Large John was fantastic! 3 hours after I called with my problem he had diagnosed a bad coil, bought the replacement and fixed the oven. He tested the repair, making sure the oven and broiler units were working properly before he left. He also explained some operational details about the oven we did not know. The price was reasonable and the service phenomenal. We will definitely use Best Service again and recommend him highly.

Mary Quinet

We were very pleased with this company, beginning with the initial call to request a service visit. John showed up at the appointed time, brought the appropriate part for my oven and installed it. He was polite and professional. We would definitely use his company again!

SHANTA HOLLIER

John was so professional as well as prompt and knowledgeable about the oven repair. His estimate that he gave me on the phone was on point and actually cost me a bit less than I thought it would. He gave us some good tips on oven usage and also gave us some recommendations for people who repair things that he does not repair. I will call Best service again when I need him and I highly recommend him.

Cathie Lindsay

Great experience with John! He was prompt, and honest about when he could be by to take a look. Upon finding that there was more to the issue than expected, he got to the root of the problem (fuse blown), and repaired that before moving on to the other issue at hand. Very smart guy and it's just very refreshing to find someone who knows a lot and can use that knowledge to diagnose non-text book issues that arise. He was kind and explained everything he did, so I could follow along. I'd recommend to anyone, and will definitely use him again if the time comes.

Danielle Obregon

John is a real craftsman and probably can fix anything. I called yesterday (10/1/2014) about 4 p.m. Told him what was going on and he said would be here today at 9 a.m. He was on time and had the dishwasher repaired in 30 minutes. He was able to diagnose the problem quickly. I highly recommend this company and John. He also gave 10% off for Angie's List

DON FLOWERS

I asked John to come take a look at my microwave as it wasn't working. He was able to fix the problem within a few minutes as well as my loose door handle. My microwave is now working! I called Best Service to get some help with my broken microwave. John answered my phone call and was able come the very next day. He even called me on his way here just to let me know he would be at my home shortly. He came to my home, and was very friendly and knowledgeable. He fixed my microwave within a few minutes, and also fixed my loose door handle! My microwave now works perfectly! I would definitely use Best Service again, and I highly recommend them.

Lori Ross

Mr. Culotta arrived when he said he would, quickly found the problem, and had my vintage stove up and running. Fast and knowledgeable. Professional and reasonable pricing.Am glad to have this resource on the North Shore.

Donna Su

Appliance Repair - Large
Johnny told me exactly what happened and showed me evidence. He tried to repair but mother board was fried. He Replaced the mother board on dishwasher. It Shorted out due to faulty installation. Left part and write up so I could pursue reimbursement from installer.

Mike Frederick

John is great. He got information from me over the phone and knew immediately what the problem was. Showed up within the hour with the right part and had my oven fixed in 20 minutes.
This is the second time we have used Best Service. Last year he fixed our high end microwave. I would highly recommend John to anyone who needs appliance repair.

Geraldine Singer

John was at my house within an hour of my phone call. He went right to work. Checked parts and wires on my dishwasher.. He had it working again and even gave me some tips if the problem occurs again. I am happy to know he also fixes microwaves and other appliances. I will surely use him again.

Gail Childress

Category: Appliance Repair – Large
He checked my washer out by checking the spin mode, checked my drum's springs and couldn't find anything sufficient to be able to charge me. |He gave me good advice not to mention he came over the day I called. I wanted to pay the service charge but he said no because he didn't do anything. How many businesses' do that now a day.0 that's how many. He was honest and very professional. I will tell my entire subdivision about Best Service because their name suits them perfectly......

Karen Kattengell

Called the serviceman, John, to repair my dishwasher and he arrived promptly. My dishwasher would not drain or cycle. He punched in a code to test the function of all cycles and nothing happened. At that point, he knew that the door switch was bad. He had a door switch in his truck and within 20 minutes my dishwasher was fixed.